1. Policy

Orana Family Services acknowledges and respects the privacy of all individuals. We support and endorse the Privacy Principles contained in the Privacy Amendment (Private Sector) Act 2000 (Commonwealth), the Information Privacy Act 2000 (Vic) and the Health Records Act 2001 (Vic).

2. Information collected

2.1. Web site
When you look at our web site the following information is collected:

  • Your computer’s IP address
  • The date and time of your visit
  • The type of browser you are using
  • The pages and documents you have looked at or downloaded

2.2. Email
When you send an email the following information is collected:

  • Your email address
  • Your computer’s IP address
  • The date and time you sent the email
  • The email program you are using
  • The route your email took to get to our server

3. Use of information

3.1. Use of information collected by our web server
The information collected by our web server is used for statistical purposes only and we will not attempt to identify users or their browsing activities. In the unlikely event of an investigation, a law enforcement or other government agency may exercise its legal authority to inspect our web server’s logs.

3.2. Use of information collected by our email server
We will use your email address only for the purpose for which you have provided it. It will not be added to a mailing list or used for any other purpose without your consent. Other information collected by our email server is for statistical purposes only. In the unlikely event of an investigation, a law enforcement or other government agency may exercise its legal authority to inspect our email server’s logs.

4. Cookies
Our web site will only make use of session cookies. These are only short lived and are deleted when you close your browser.